Frequently Asked Questions

What is TruthWeb and how does it work?

TruthWeb is a decentralized e-commerce hub powered by the Pi Network cryptocurrency. It connects over 60 million Pi Network pioneers, enabling you to shop, sell, and trade products and services securely within a global community.

With TruthWeb, you can:

• Create and manage listings: Sell products or services directly to the Pi Network community.
• Shop securely: Purchase eco-friendly and innovative products using Pi cryptocurrency.
• Engage with the community: Connect through messaging, forums, and social features.
• Access advanced tools: Use escrow payments, peer-to-peer trading, and KYC verification for secure transactions.

Built on blockchain technology, TruthWeb operates in Testnet Mode, ensuring transparency and security for all users.

How much does it cost to use TruthWeb?

Using TruthWeb is free during Testnet Mode, with no credit card required to sign up or explore the platform.

After the official launch, we’ll introduce pricing plans tailored to your business size and needs, including options for individual sellers, small businesses, and large enterprises.

Can I use my own domain name with TruthWeb?

Yes, you can connect a custom domain to your TruthWeb store.

• If you already own a domain, link it from the Profile & Settings section.
• If you don’t have one, purchase a domain through TruthWeb or a third-party provider.

Custom domains help establish your unique brand identity and make your store more accessible to customers.

Do I need to be a designer or developer to use TruthWeb?

No, you don’t need design or development skills to use TruthWeb. Our platform offers user-friendly tools to:

• Customize your store: Choose from pre-designed templates and themes.
• Add features: Enhance functionality with apps and integrations from the TruthWeb Marketplace.
• Manage listings: Upload products, set prices, and track inventory via an intuitive dashboard.

For extra help, contact our Customer Support Team or hire a certified expert from the TruthWeb Expert Marketplace.

What payment methods are supported on TruthWeb?

TruthWeb primarily supports Pi cryptocurrency payments, ensuring fast, secure, and low-cost transactions. In the future, we plan to add fiat currencies and other cryptocurrencies to expand accessibility.

Is TruthWeb secure?

Yes, TruthWeb prioritizes security and privacy with:

• KYC Verification: Ensures all users are verified and trustworthy.
• Fraud Detection: Monitors activity to prevent malicious behavior.
• Escrow System: Holds payments until both parties confirm the transaction.

All transactions occur in Testnet Mode during the initial phase for added reliability and safety.

How do I start selling on TruthWeb?

To start selling, follow these steps:

1. Sign Up: Create an account with your Pi Network credentials.
2. Set Up Your Store: Customize your profile, add listings, and configure payment settings.
3. Promote Your Listings: Share products on social media, the TruthWeb Feed, and other channels.
4. Manage Orders: Track sales, communicate with buyers, and fulfill orders via the dashboard.

Join our Seller Spotlight Program for more visibility and customer reach.

Does TruthWeb support eco-friendly products?

Yes, TruthWeb encourages eco-friendly and sustainable products. Sellers can tag listings as "Eco-Friendly," making them easier for environmentally conscious shoppers to find. We’re committed to promoting green initiatives and sustainable businesses.

What kind of support does TruthWeb offer?

TruthWeb provides comprehensive support:

• FAQ Section: Answers to common questions.
• Live Chat: Real-time assistance (coming soon).
• Community Forums: Engage with pioneers for tips and advice.
• Expert Marketplace: Hire professionals for design, development, and marketing.

For technical issues, submit a ticket via the Contact Us page.

How do I promote my products on TruthWeb?

Promote your products with:

• Ad Campaigns: Run targeted ads (available in Testnet Mode).
• Social Sharing: Share listings on Twitter, Telegram, and Facebook.
• Community Engagement: Interact via the TruthWeb Feed.
• Referral Program: Earn rewards by referring new users.

Featured sellers may also appear in the Seller Spotlight section.